Division 82: Office administrative, office support and other business support activities

Section O, Administrative and support service activities. 17 subcategories with ISTAT's explanatory notes and the ATECO 2022 codes they come from.

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82Office administrative, office support and other business support activities
This division includes the provision of a range of day-to-day office administrative services, as well as ongoing routine business support functions for others, on a contract or fee basis.
This division also includes all support service activities typically provided to businesses not elsewhere classified.
82.1Office administrative and support activities
82.10Office administrative and support activities
ISTAT explanatory notes ›
This class includes the provision of a combination of day-to-day office administrative services (for example, reception, financial planning, billing and record keeping, personnel, postal and mailing services and so on), for others on a contract or fee basis.
This class also includes support activities for others on a contract or fee basis that are ongoing routine business support functions that businesses and organisations traditionally do for themselves.
Units classified in this class do not provide operating staff to carry out the complete administrative operations of a business. Units engaged in one particular aspect of these activities are classified according to that particular activity.
Excludes
- printing of documents (offset printing, quick printing, digital printing, etc.), see 18.1218.12
- pre-press services, see 18.1318.13
- storage of paper files, see 52.1052.10
- courier services, see 53.2053.20
- data processing and digitalisation of files associated with the further processing of data, see 63.1063.10
- storage of data files, see 63.1063.10
- rental of non-equipped offices, co-working spaces and fully equipped offices, see 68.2068.20
- activities of shared service centres (SSC) with strategic and managerial/centralised activities, see 70.1070.10
- developing and organising mail advertising campaigns, see 73.1173.11
- renting of containers to be used as offices, see 77.3977.39
- public stenography services and specialised stenotype services (e.g. court reporting), see 82.9982.99
- archiving of all kinds of documents (in paper or electronic forms), see 91.1291.12
82.10.0Office administrative and support activities
82.10.00Office administrative and support activities
From ATECO 2022: 70.10.00 Attività delle holding impegnate nelle attività gestionali (holding operative) (in part) · 70.22.09 Altre attività di consulenza imprenditoriale e altra consulenza amministrativo-gestionale e pianificazione aziendale (in part) · 82.11.01 Servizi integrati di supporto per le funzioni d'ufficio (in part) · 82.11.02 Gestione di uffici temporanei, uffici residence (in part) · 82.19.01 Spedizione di materiale propagandistico, compilazione e gestione di indirizzi (in part) · 82.19.09 Servizi di fotocopiatura, preparazione di documenti e altre attività di supporto specializzate per le funzioni d'ufficio (in part)
ISTAT explanatory notes ›
Includes
- document preparation (e.g. editing, proofreading, typing, word processing and pre-archiving)
- other secretarial support services
- transcription of documents
- letter or résumé writing
- provision of mailbox rental services and other postal and mailing services (e.g. pre-sorting, addressing)
- duplicating
- blueprinting
- operation of photocopying machines for photocopying as a self-service
- digitalisation of files (without any further processing of data)
- formatting of e-books
Also includes
- activities of shared service centres (SSC) with two or more combined activities (set of administrative services) providing operational tasks for the whole enterprise or group (e.g. reception, financial planning, billing and record-keeping, personnel, postal and mailing services for the same enterprise group)
82.2Activities of call centres
82.20Activities of call centres
ISTAT explanatory notes ›
Excludes
- activities of brokers and agents for electric power and natural gas, see 35.4035.40
- intermediation service activities for specialised construction services, see 43.6043.60
- intermediation service activities for retail sale, see 47.947.9
- intermediation service activities for transport, see 52.352.3
- intermediation service activities for postal and courier activities, see 53.3053.30
- intermediation service activities for accommodation, see 55.4055.40
- intermediation service activities for food and beverage service activities, see 56.4056.40
- intermediation service activities for video game software publishing, see 58.2158.21
- intermediation service activities for software publishing and software downloads, see 58.2958.29
- intermediation service activities for telecommunication activities, see 61.2061.20
- financial and insurance intermediation service activities, see section LL
- activities of insurance agents and brokers, see 66.2266.22
- intermediation service activities for real estate activities, see 68.3168.31
- market research and public opinion polling and statistical analysis thereof, see 73.2073.20
- patent brokering (marketing) service activities, see 74.9174.91
- intermediation service activities for the rental and leasing of tangible goods and non-financial intangible assets, see 77.577.5
- travel agency activities, see 79.1179.11
- intermediation service activities for business support activities (except financial intermediation) n.e.c., see 82.4082.40
- intermediation service activities for courses and tutors, see 85.6185.61
- intermediation service activities for medical, dental and other health services, see 86.9786.97
- intermediation service activities for residential care activities, see 87.9187.91
- intermediation service activities for the repair and maintenance of computers, personal and household goods, motor vehicles and motorcycles, see 95.4095.40
- intermediation service activities for personal services, see 96.4096.40
82.20.0Activities of call centres
82.20.00Activities of call centres
From ATECO 2022: 82.20.00 Attività dei call center (all from here)
ISTAT explanatory notes ›
Includes
- inbound call centres, including answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
- outbound call centres using similar methods to market goods or services to potential customers; conducting telephone interviews for market and opinion research surveys on a contract or fee basis
- web contact centres
Also includes
- centres dealing with customer requests for assistance or addressing customer complaints through other communication channels
82.3Organisation of conventions and trade shows
82.30Organisation of conventions and trade shows
ISTAT explanatory notes ›
This class includes the organisation, promotion and/or management of events.
This class also includes the management and provision of the staff to operate the facilities in which the aforementioned events take place but only if the management and provision of staff are performed in association with the organisation, promotion and/or management of such events.
Thic class also includes transport, accommodation, ticketing if managed by the organiser itself.
Excludes
- erection of exhibition stands/booths depending on the type of installation performed, see division 4343
- organisation of cultural events (e.g. film festivals, musicals or dance festivals), see 90.3990.39
- technical planning, supply, setting-up and operation of audiovisual equipment and special effects associated with the organisation of artistic events, see 90.3990.39
- organisation of sporting events, see 93.1993.19
- technical planning, supply, setting-up and operation of audiovisual equipment and special effects associated with the organisation of non-artistic events, see 93.2993.29
- organisation of personal ceremonies or celebrations, including weddings, name-giving ceremonies, birthday parties, etc., see 96.9996.99
82.30.0Organisation of conventions and trade shows
ISTAT explanatory notes ›
Implementation rule
- The activities included in this category are subdivided in organisation of conferences and congresses, organisation of business and trade shows, organisation of conventions and company events, organisation of farmers' markets and craft fairs, organisation of other events.
82.30.01Organisation of conferences and congresses
From ATECO 2022: 82.30.00 Organizzazione di convegni e fiere (all from here)
ISTAT explanatory notes ›
Includes
- organisation, promotion and/or management of conferences
- organisation, promotion and/or management of congresses
82.30.02Organisation of business and trade shows
From ATECO 2022: 82.30.00 Organizzazione di convegni e fiere (all from here)
ISTAT explanatory notes ›
Includes
- organisation, promotion and/or management of business and trade shows
- organisation, promotion and/or management of general or specialised exhibitions
82.30.03Organisation of conventions and company events
From ATECO 2022: 82.30.00 Organizzazione di convegni e fiere (all from here)
ISTAT explanatory notes ›
Includes
- organisation, promotion and/or management of conventions
- organisation, promotion and/or management of company events
82.30.04Organisation of farmers' markets and craft fairs
From ATECO 2022: 82.30.00 Organizzazione di convegni e fiere (all from here)
ISTAT explanatory notes ›
Includes
- organisation, promotion and/or management of farmers' markets and craft fairs
82.30.09Organisation of other events
From ATECO 2022: 82.30.00 Organizzazione di convegni e fiere (all from here)
ISTAT explanatory notes ›
Includes
- organisation, promotion and/or management of seminars, symposiums and workshops
Excludes
- organisation of personal ceremonies or celebrations, including name-giving ceremonies, birthday parties etc., see 96.99.9396.99.93
- organisation of baby showers, see 96.99.9396.99.93
- wedding planners' activities, see 96.99.9396.99.93
82.4Intermediation service activities for business support service activities n.e.c.
82.40Intermediation service activities for business support service activities n.e.c.
ISTAT explanatory notes ›
This class includes the intermediation service activities for business support activities n.e.c., by bringing clients and service providers together for a fee or commission.
These intermediation activities can be carried out on digital platforms or through non-digital channels (including face-to-face, door-to-door, telephone, mail, and so on).
The fee or commission can be received from either the client or the provider of the business support service. Revenue for the intermediation activities can include other sources of income (for example, revenues from the sale of advertising space).
This class also includes reservation services for theatrical, sport, amusement and entertainment tickets.
Excludes
- activities of brokers and agents for electric power and natural gas, see 35.4035.40
- intermediation service activities for specialised construction services, see 43.6043.60
- intermediation service activities for retail sale, see 47.947.9
- intermediation service activities for transport, see 52.352.3
- intermediation service activities for postal and courier activities, see 53.3053.30
- intermediation service activities for accommodation, see 55.4055.40
- intermediation service activities for food and beverage service activities, see 56.4056.40
- intermediation service activities for video game software publishing, see 58.2158.21
- intermediation service activities for software publishing and software downloads, see 58.2958.29
- intermediation service activities for telecommunication activities, see 61.2061.20
- financial and insurance intermediation service activities, see section LL
- activities of insurance agents and brokers, see 66.2266.22
- intermediation service activities for real estate activities, see 68.3168.31
- patent brokering (marketing) service activities, see 74.9174.91
- intermediation service activities for the rental and leasing of tangible goods and non-financial intangible assets, see 77.577.5
- travel agency activities, see 79.1179.11
- intermediation service activities for courses and tutors, see 85.6185.61
- appointment reservations for medical visits, see 86.9786.97
- intermediation service activities for medical, dental and other health services, see 86.9786.97
- intermediation service activities for residential care activities, see 87.9187.91
- intermediation service activities for the repair and maintenance of computers, personal and household goods, motor vehicles and motorcycles, see 95.4095.40
- intermediation service activities for personal services, see 96.4096.40
82.40.0Intermediation service activities for business support service activities n.e.c.
ISTAT explanatory notes ›
Implementation rule
- The activities included in this category are subdivided in reservation services for theatrical, sport, amusement and entertainment tickets and other intermediation service activities for business support service activities n.e.c.
82.40.01Reservation services for theatrical, sport, amusement and entertainment tickets
From ATECO 2022: 79.90.11 Servizi di biglietteria per eventi teatrali, sportivi ed altri eventi ricreativi e d'intrattenimento (all from here)
ISTAT explanatory notes ›
Includes
- reservation services for theatrical, sport, amusement and entertainment tickets
82.40.09Other intermediation service activities for business support service activities n.e.c.
From ATECO 2022: 47.99.10 Commercio al dettaglio di prodotti vari, mediante l'intervento di un dimostratore o di un incaricato alla vendita (porta a porta) (in part) · 61.90.99 Altre attività connesse alle telecomunicazioni n.c.a. (in part) · 62.09.09 Altre attività dei servizi connessi alle tecnologie dell'informatica n.c.a. (in part) · 63.12.00 Portali web (in part) · 63.99.00 Altre attività dei servizi di informazione n.c.a. (in part) · 82.99.10 Imprese di gestione esattoriale (in part) · 82.99.20 Agenzie di distribuzione di libri, giornali e riviste (in part) · 82.99.30 Servizi di gestione di pubblici mercati e pese pubbliche (in part) · 82.99.40 Richiesta certificati e disbrigo pratiche (in part) · 82.99.91 Servizi di stenotipia (in part) · 82.99.99 Altri servizi di sostegno alle imprese n.c.a. (in part)
ISTAT explanatory notes ›
Also includes
- intermediation service activities for lottery games
82.9Business support service activities n.e.c.
ISTAT explanatory notes ›
This group includes the activities of collection agencies, credit bureaux, business information agencies and all support activities not elsewhere classified.
These activities are predominantly provided to businesses.
82.91Activities of collection agencies and credit bureaus
ISTAT explanatory notes ›
Excludes
- factoring activities, see 64.9264.92
- assessment and collection of taxes on behalf of third parties, e.g. for local governments, see 84.1184.11
82.91.1Activities of collection agencies
82.91.10Activities of collection agencies
From ATECO 2022: 82.91.10 Attività di agenzie di recupero crediti (in part) · 82.99.10 Imprese di gestione esattoriale (in part)
ISTAT explanatory notes ›
Includes
- collection of payments for claims and remittance of payments collected to the clients (e.g. bill or debt collection services)
- activities of debt collection agencies and non-performing loans servicers
Also includes
- repossession activities
82.91.2Activities of credit bureaus and rating agencies
82.91.20Activities of credit bureaus and rating agencies
From ATECO 2022: 82.91.20 Agenzie di informazioni commerciali (all from here)
ISTAT explanatory notes ›
Includes
- compiling and the provision of information (e.g. credit or employment history), for financial institutions, retailers and others who have a need to evaluate the creditworthiness of individuals or businesses
Also includes
- activities of rating agencies
82.92Packaging activities
ISTAT explanatory notes ›
This class include packaging activities on a fee or contract basis, whether or not these involve an automated process as well as product sterilisation associated with packaging.
It includes packaging activities on a fee or contract basis, whether or not these involve an automated process:
bottling of liquid or gaseous goods, including beverages and food
packaging of meat
packaging of solids (blister packaging, foil-covered, etc.)
security packaging of pharmaceutical preparations
labelling, stamping and imprinting
parcel packing and gift wrapping
Product sterilisation associated with packaging is also included.
Excludes
- manufacture of soft drinks and production of natural mineral waters, see 11.0711.07
- packaging activities incidental to transport, see 52.2652.26
82.92.1Packaging activities of beverages and food
82.92.10Packaging activities of beverages and food
From ATECO 2022: 82.92.10 Imballaggio e confezionamento di generi alimentari (all from here)
82.92.2Packaging activities of other goods
82.92.20Packaging activities of other goods
From ATECO 2022: 82.92.20 Imballaggio e confezionamento di generi non alimentari (all from here)
82.99Other business support service activities n.e.c.
ISTAT explanatory notes ›
Excludes
- activities of auctioning houses (wholesale) and online auction activities (wholesale), see 46.146.1
- activities of auctioning houses (retail sale) and online auction activities (retail sale), see 47.947.9
- providing film or tape captioning or subtitling services, see 59.1259.12
- activities of shared service centres (SSC) with strategic and managerial/centralised activities, see 70.1070.10
- consultancy activities in requesting certificates and handling practices, see 70.2070.20
- business and other management consultancy activities, see 70.2070.20
- activities of shared service centres (SSC) with two or more combined activities (set of administrative services) providing operational tasks for the whole enterprise or group (e.g. reception, financial planning, billing and record-keeping, personnel, postal and mailing services for the same enterprise group), see 82.1082.10
- provision of document transcription services, see 82.1082.10
- intermediation service activities for business support service activities n.e.c., see 82.4082.40
- assessment and collection of taxes on behalf of third parties, e.g. for local governments, see 84.1184.11
- managing formalities relating to burial and incineration of animal corpses and related activities, see 96.3096.30
- managing formalities relating to burial and incineration of human corpses and related activities, see 96.3096.30
- managing formalities relating to burial and incineration of animal corpses and related activities, see 96.3096.30
82.99.1Requesting certificates and handling practices
82.99.11Providing assistance in motor vehicle registration
From ATECO 2022: 82.99.40 Richiesta certificati e disbrigo pratiche (all from here)
ISTAT explanatory notes ›
Includes
- providing assistance in motor vehicle registration
- activities of agencies providing consultancy services concerning means of transport
82.99.19Requesting certificates and handling practices n.e.c.
From ATECO 2022: 82.99.40 Richiesta certificati e disbrigo pratiche (all from here)
ISTAT explanatory notes ›
Includes
- activities of handling visa and work permits
- relocation service activities
- requesting documents from chambers of commerce (company reports, annual accounts etc.)
- requesting other documents and certificates
Excludes
- consultancy activities in requesting certificates and handling practices, see 70.20.0970.20.09
- managing formalities relating to burial and incineration of human corpses and related activities, see 96.30.0196.30.01
- managing formalities relating to burial and incineration of animal corpses and related activities, see 96.30.0996.30.09
- managing formalities relating to burial and incineration of human corpses not associated with morticians' services, see 96.30.0996.30.09
Implementation rule
- Activities classified here may also take place via the internet or may involve the provision of related digital services.
82.99.9Other various business support service activities n.e.c.
82.99.91Reading of consumption of heat and hot water
From ATECO 2022: 82.99.99 Altri servizi di sostegno alle imprese n.c.a. (all from here)
ISTAT explanatory notes ›
Includes
- reading of consumption of heat and hot water, including cost allocation
82.99.99All other various business support service activities n.e.c.
From ATECO 2022: 82.99.30 Servizi di gestione di pubblici mercati e pese pubbliche (in part) · 82.99.91 Servizi di stenotipia (in part) · 82.99.99 Altri servizi di sostegno alle imprese n.c.a. (in part)
ISTAT explanatory notes ›
Includes
- fundraising organisation services on a contract or fee basis
- court reporting or stenotype recording services
- public stenography services
- real-time (i.e. simultaneous) closed captioning of meetings, conferences
- barcoding services
- barcode imprinting services
- parking meter coin collection services
- restaurant voucher handling service activities
- administration of gift package for leisure activities
- voucher issuing and handling activities
- charity crowdfunding activities
- company domiciliation services
- administration of loyalty programmes
- selling of deferred travel services: form of distribution of a service linked to travel which can be of any nature (hotels, restaurants, personal care, leisure activities, etc.)
- trading and brokerage of crypto-assets without liabilities
- billposting
Also includes
- public weighing services

Source and disclaimer

The code you find here has no legal value, like the one from ISTAT's own navigator. You can use it as a reference when you register or change a VAT number with the Business Register or the Italian Revenue Agency. If in doubt, ask your accountant. ISTAT's official ATECO navigator.

Data: ISTAT, ATECO 2025 classification, CC BY 4.0 licence. We reorganised the files for search without changing the text of codes and notes, except for the capitalisation of section titles. CC BY 4.0

ISTAT files used

ATECO 2025 structure (Italian, English, German), last updated 2 April 2025
ATECO 2025 explanatory notes (Italian, English), last updated 19 March 2025
ATECO 2025 - ATECO 2022 correspondence table, 2026 update (Italian), last updated 15 July 2026
ATECO 2025 - ATECO 2022 correspondence table, 2026 update (English), last updated 15 July 2026
ATECO 2022 - ATECO 2025 operational reclassification table, 2026 update, last updated 15 July 2026

ATECO documentation on istat.it